In 2010, a difficult year, we continued to work to achieve our declared social responsibility objectives.
We have used the following symbols to report this:
We briefly report the reasons for the objectives not achieved or partially achieved.
For objectives totally or partially achieved, we give in brackets the page numbers in this Social Report in which the activities performed are reported.
The objectives not achieved or partially achieved remain among the priorities for the near future, within the context of the strategic decisions taken in the new Group business plan currently being prepared.