The UBI Banca Group serves mainly retail and small-to-medium sized corporate customers. The Group is also the third largest operator on the Italian private banking market with assets under management of around 35 billion euro and approximately 63,000 customers.

The UBI Banca Group's multi-functional structure and division based organisational model, which divides customers into retail, private banking and corporate segments, allows it to diversify its supply of products and services on the basis of specific customer groups with specialised products and services as illustred below.

Retail Market

The retail market by definition addresses a broad range of customers with financial demands of standard or average complexity. Geographical proximity is of crucial importance in the development of relationship with this type of customer. In order to address this need, the Group possesses a system for the distribution of specialist services and products through 1,875 branches evenly distributed throughout its geographical markets.

Private Banking Market

The private banking division provides a specialist service for the Group's most demanding customers through a network of experienced experts (350 private bankers in 110 private banking offices, comprising Private Banking units and PB Corners), who have exclusive and also innovative products and services available to them, from which to select the best solutions for each specific requirement that arises in the management of substantial net worths (above 500,000 euro). 

Corporate Market

The corporate market division provides highly focused commercial services supplied by the professional experts (corporate account managers and assistant corporate account managers) distributed in 98 units (corporate banking units and "branch corners"). They deliver a specialist service to businesses, providing them with customised products and services with a view to identifying the best solutions to meet all their specific financial needs.