The Code of Ethics defines the manner in which UBI intends to pursue its mission and act in dealings with its various stakeholders, by basing its management and operating activities on observance of moral and legal obligations towards society.
The chapter seven of the Code of Ethics describes the methods of implementation and control and specifically: distribution, implementation, forwarding the reports of violations and management of violations, application of sanctions, reporting.
Reports of violations of the Code are sent in written and not anonymous form to:
UBI Banca, Chief Audit Executive, Piazza Vittorio Veneto 8, 24122 Bergamo
or to the email address email@example.com
Reports received are treated with strict confidentiality insofar as the Law allows. Persons making reports are protected against any form of retaliation, discrimination or penalisation, without prejudice to the right of the Bank to act to protect its reputation and personnel and to repair damages that may have been incurred as a consequence of reports made in bad faith.
Original document is available in Italian language at this link.