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Last update on 13/09/2019 07:32:53






Glossary F-K



Focus group 

Form of qualitative research in which a group of people are interviewed on their personal attitude towards a product, a concept, a document, a strategy, an advertisement, an idea or almost anything. Questions are put to people in an interactive group in which the participants are free to communicate with the

other members of the group



Global Compact

The Global Compact is an initiative that was proposed by the former Secretary General of the United Nations Kofi Annan, and supported today by the new Secretary General Ban Ki-Moon. The Global Compact is not a regulatory instrument. It neither enforces nor measures the behaviour or actions of companies.

It is an appeal to all players in society, governments, firms, trade union organisations and others, to co-operate to build a more inclusive and sustainable global economy, through the observance and advance of ten universal principles in the field of human rights, to protect labour, the environment and to fight corruption. It is also a global network for sharing experiences and projects, with at its centre the work of the Global Compact Office in New York and six United Nations agencies - UNHCHR, UNEP, ILO, UNDP, UNIDO and UNODC.

Each participant must communicate an account of its activities in support of the initiative each year on pain of expulsion (Comunication on Progress, COP)

Activity of organization that improperly seeks to offer a self-image as an environmental responsible subject, in  particularly through practices of communication, advertising, accounting and marketing is not consistent with the practices, strategies and internal behavior

GHG - Greenhouse Gas
GHGs are atmospheric gases naturally occurring or man-made, that absorb infrared radiation and for that cause the greenhouse effect that is the warming of the lower layers of atmosphere.  The main greenhouse gas produced by human activities is CO2

GRI – Global Reporting Initiative

A non profit foundation located in Amsterdam which was formed from a project started in 1997 by CERES of Boston (a coalition of investors, environmental organisations and public interest groups which came together to promote corporate social responsibility by addressing businesses directly on social and environmental issues). Its mission is to produce global standards for sustainability reporting thanks to the contribution of hundreds of experts in a large number of countries throughout the world.
The model developed by the GRI sustainability reporting is currently the main international reference



Intangible assets
Intangible assets contribute  to create the value generated by the firm in a way ever more decisive.  Their immateriality is linked to the fact that they are not physical assets (you can not touch) so they are not or they are in a small part measured and accounted in the financial statements. Intangible assets are the intangible capital of the company according to three main dimensions:

  • human capital: the knowledge of the personnel, which includes skills, experience and personal qualities;

  • structural capital: the infrastructure that allows human capital to express its potential and is composed mainly of technological capital and organizational capital;

  • relational capital: the value of the whole relationships between a company and its stakeholders (customers, consumers, suppliers, business partners)

ILO - International Labour Organization

The ILO, founded in 1919, is the UN agency specialized in promoting social justice, human and workers rights

ISO 14001

ISO 14001 is a voluntarily-adopted set of regulations, applicable to all types of businesses, that define how an effective environmental management system (EMS) must be developed. ISO 14001 certification, issued by an accredited independent body, attests to a tangible commitment to minimizing the environmental impact of processes, products and services and attests to the reliability of the applied environmental management system

ISO 26000
Standard which provides suggestions and recommendations on Social Responsibility. It is not a certifiable standard but a model that proposes the best practices from which organizations can take cue